Centre for Experience Economy and Cities

Our toolbox of solutions

Leverage our growing library of world-leading practices to accelerate local progress and help drive global impact.

Browse our Centre's solutions and other resources from stakeholders

The ODI explores the future of the London Datastore and make recommendations which include creating a destination for insights and becoming a trusted guide and a steward.
United Kingdom | Government, Technology
Open Data Institute: Future of London Data Store
Open Data Institute
Instruction for conducting a data protectionimpact assessment from the City of Helsinki.See the Initial Assessment Document here.
Finland | Government, Technology, IT and Communications (ICT)
Helsinki Data Protection Impact Assessment
City of Helsinki
Amsterdam's ambitious Clean Air Action Plan has enabled the city to lead the way on delivering cleaner air whilst growing the adoption of electric vehicles. The Plan sets out actions for the city to meet WHO's air quality guidelines by 2030. The Plan also includes policies and actions to incentivise the use of electric vehicles, for example through increased public charging and subsidies, as well as increasingly strict Low Emission Zones.
Mobility
Amsterdam Clean Air Action Plan
The State of Broadband 2019: Broadband as Foundation for Sustainable Development advocates for new collaborative strategies to drive the concept of ‘meaningful universal connectivity’ through greater emphasis on resource sharing and a more holistic approach that treats broadband as a basic public utility and vital enabler of global development.
Government, Technology
The State of Broadband 2019: Broadband as Foundation for Sustainable Development
United Nations Educational, Scientific and Cultural Organization (UNESCO), International Telecommunication Union (ITU)
An in-depth look at the new Open Data Strategic Plan that will guide New York City's work for the next 10 years. This plan draws from the City’s open data journey, and pushes us to collectively invest in and strengthen our publishing platform and policies, as well as build more connections between City data and citizens.
USA | Government, Technology
New York City - The Next Decade
The New York City Council
This Smart Columbus Data Management Plan provides operational information for the use of data within the Smart Columbus Operating System. This data will be the central data store for all relevant program data within the Smart Columbus demonstration and will provide users data through an open data portal web interface as well as Application Programming Interfaces. Smart Columbus will use this plan as a guide to perform the necessary operations for optimum program functionality in addition to properly securing, backing up, maintaining, and sharing the data. The Smart Columbus team will also utilize this plan to support proper privacy procedures and guidelines as defined in the Smart Columbus Data Privacy Plan.
USA | Government, Technology
Smart Columbus Data Management Plan
City of Columbus, Accenture
USA State-Level Dig Once Policies: Despite slow adoption and progress at the national level, 11 states do have existing dig once policies in place.
USA | Government, Technology
Broadband Now: Dig Once Policy Library
A template to help publishers map data on infrastructure projects to the Open Contracting for Infrastructure Data Standard (OC4IDS): The mapping template is designed to support field-level mapping between infrastructure project monitoring systems and the OC4IDS schema.
Government, Technology
Open Contracting for Infrastructure Data Standards Mapping Template
Open Contracting Partnership
The disclosure of data management is discussed as a means to increase participation in a common value creation process of politics, administration, citizens and economy. The accompanying transparency of data and information increases the trust of all stakeholders in administrative processes, leads to new business models and strengthens in the medium to long term the existing democratic institutions.This document provides basic information available about Open Government Data and defines legal, technical and organizational requirements for Open Government Data platforms.
Austria | Government, Technology
Framework for Open Government Data Platforms - Vienna
2019 Privacy Impact Assessment (PIA), LobbyGuard, Seattle Police Department (SPD).LobbyGuard technology streamlines the check-in process and transitions SPD from a manual paper sign-in/sign-out form to a digital visitor management system. This digital visitor management system is designed to solve major challenges related to the visitor check-in process: speed and security.A PIA is necessary to address possible concerns from the public that SPD is collecting personal data, including that from a visitor’s driver’s license. As a convenience to a visitor, this system has the ability to scan a visitor’s driver’s license to pull in the user’s first and last name, so that a visitor does not need to type their first and last name. The system is configured to only pull in the visitors first and last name from a license scan. This saves the visitor time by reducing the amount of typing required to meet the sign-in/out requirements of access to the SPD security facility.
USA | Government, Technology
Seattle LobbyGuard PIA
City of Seattle
This Discussion Guide aims to help government and public sector agencies at all levels integrate accessible information and communication technologies (ICT) into their policies and practices.Available in English, Arabic, Chinese Mandarin, Dutch, French, German, Latin American Spanish, Portuguese, and Russian.
Government, Technology, IT and Communications (ICT)
G3ict: Discussion Guide for Accessibility in Public Sector Procurement
Tips for protecting against malicious code from the US Cybersecurity & Infrastructure Security Agency.
USA | Government, Technology
Protecting Against Malicious Code
Cybersecurity and Infrastructure Security Agency
A Privacy Impact Assessment (PIA) is an in-depth review and analysis of a project, program, technology system and/or process and intended to identify and resolve privacy risks throughout the design or redesign of a technology, system, program or service. The County of Huron is responsible for ensuring the protection of individuals’ privacy at all times. The protection of privacy also forms part of the County’s Accountability and Openness principles that identify the public expectation for access to the County’s information and the protection of their privacy. The County Clerk has authority to ensuresafeguards are in place to protect personal information that is in the County’s custody or control. It is the responsibility of all County staff to ensure these protections are in place within technologies, systems, programs or services.This policy applies to all departments in the County of Huron including staff, volunteers and contract staff hired by the County or by third party organizations hired under an agreement or contract.
USA | Government, Technology
Huron County PIA Policy
The Open Data Policy Hub was created by the Sunlight Foundation’s Open Cities team in August 2018. Its purpose is to collect all of our resources related to open data policies on a single user-friendly website, replacing resources that had been scattered across five different websites.This site is operated on a non-profit, non-governmental, non-partisan basis. Many of the resources here were developed as part of the What Works Cities project of Bloomberg Philanthropies.
Government, Technology
Open Data Policy Hub - SUNLIGHT Foundation
Sunlight Foundation
A guidance outlining best practice for managing street and road works for the deployment of broadband infrastructure.
United Kingdom | Government, Technology
UK Street Works Toolkit
United Kingdom Government
Introduction to the Web Content Accessibility Guidelines (WCAG) international standard, including WCAG 2.0, WCAG 2.1, and WCAG 2.2. WCAG documents explain how to make web content more accessible to people with disabilities.WCAG 2.0 is approved as an ISO standard: ISO/IEC 40500:2012. ISO/IEC 40500 is exactly the same as the original WCAG 2.0, which is introduced above along with supporting resources.The content of ISO/IEC 40500 is freely available from www.w3.org/TR/WCAG20.
Government, Technology, IT and Communications (ICT)
ISO/IEC 40500 (2012): “Information technology – W3C Web Content Accessibility Guidelines (WCAG) 2.0
This site describes how to combine contract level disclosures using the Open Contracting Data Standard (OCDS) with project-level disclosure based on the CoST Infrastructure Data Standard (CoST IDS), in order to support scalable disclosure and monitoring of infrastructure project identification, preparation, implementation and delivery.This Open Contracting for Infrastructure Data Standards (OC4IDS) Toolkit will show you how to:Publish standardized data on infrastructure projects and contracts using the CoST IDS and OCDS.Extract infrastructure contracting data from existing procurement portals.Connect contract and project-level information using OC4IDS.Assess published data against the CoST IDS.Make use of data when monitoring infrastructure projects.
Government, Technology
Open Contracting for Infrastructure Data Standards Toolkit
Open Contracting Partnership
The UK government has published a revised set of government consultation principles. These principles give clear guidance to government departments on conducting consultations.
United Kingdom | Government, Technology
UK Government Consultation Principles
United Kingdom Government
Concerns around confidentiality of information in contracts are arguably the most significant barriers to more openness. This brief guide proposes five core principles to make contracting information open-by-design to avoid a lazy default of routinely classifying information as confidential unless proven otherwise.Discussing these principles with more than 70 experts across government, business and civil society from more than 20 countries, it is examined the ten most common arguments against making contracting information public. It is found surprisingly little evidence that backed up the harm proposed by the arguments and quite a lot of evidence that does not support them.
Government, Technology
Mythbusting Confidentiality in Public Contracting
Open Contracting Partnership
Local Full Fibre Networks Challenge Fund Guidance: This document sets out the revised guidance and application process for the Local Full Fibre Networks Challenge Fund.
United Kingdom | Government, Technology
Public sector anchor tenancy in UK
United Kingdom Government

Access our benchmarking tools

Smart Cities Benchmark

Compare your city practices with expert recommendations to make progress. 

Net Zero Carbon Cities Toolbox

An open online database containing best practices and case studies for urban decarbonization. 

Have a solution you would like for us to feature?

Email us with information about your suggested solution.

Centre for Experience Economy and Cities

© 2026 All rights reserved
Privacy Policy & Terms of Service