2019 Privacy Impact Assessment (PIA), LobbyGuard, Seattle Police Department (SPD).

LobbyGuard technology streamlines the check-in process and transitions SPD from a manual paper sign-in/sign-out form to a digital visitor management system. This digital visitor management system is designed to solve major challenges related to the visitor check-in process: speed and security.

A PIA is necessary to address possible concerns from the public that SPD is collecting personal data, including that from a visitor’s driver’s license. As a convenience to a visitor, this system has the ability to scan a visitor’s driver’s license to pull in the user’s first and last name, so that a visitor does not need to type their first and last name. The system is configured to only pull in the visitors first and last name from a license scan. This saves the visitor time by reducing the amount of typing required to meet the sign-in/out requirements of access to the SPD security facility.