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This report provides cities with an actionable strategy to enable cities take a systems approach to climate resilience strategies. A systems approach leverages linkages across multiple infrastructure sectors, enhances integrated governance and finance, and deepens engagement among diverse stakeholders, thereby maximizing the co-benefits of climate actions. The report provides a 5-step action plan to guide cities in adopting a systems approach to urban infrastructure delivery.
Driving Digitalization: Value Creation for Commercial Real Estate (Future of the Office)
The United States Cybersecurity and Infrastructure Security Agency (CISA) is committed to leading the response to cybersecurity incidents and vulnerabilities to safeguard the nation's critical assets. The document source presents two playbooks: one for incident response and one for vulnerability response.These playbooks provide FCEB agencies with a standard set of procedures to identify, coordinate, remediate, recover, and track successful mitigations from incidents and vulnerabilities affecting FCEB systems, data, and networks.
USA | Government, Technology
Cybersecurity Incident & Vulnerability Response Playbooks
Cybersecurity and Infrastructure Security Agency
This new report with the Aspen Institute Center for Urban Innovation offers insights of over 30 different practitioners providing an on-the-ground perspective from local procurement officials, businesses, service providers, philanthropy, and academia.
Government, Technology
A Procurement Path to Equity
Open Contracting Partnership
Developed in conjunction with JLL and the Forum’s Real Estate CEO community, the Green Building Principles: The Action Plan for Net Zero Carbon provides a clear sequence of steps to deliver net-zero carbon buildings and along with globally applicable guidance on implementation.Companies across every industry are encouraged to formally adopt the Principles and pledge to reduce their building-related emissions by 50% by 2030 and to deliver net-zero carbon real estate portfolios no later than 2050. To pledge, please contact us to learn more.
Green Building Principles: The Action Plan for Net-Zero Carbon Buildings
Dig Once Case Study Presentation: Transport for LondonHow technology and collaborative working is driving the industry to invest within the streets of London
United Kingdom | Government, Technology
Transport for London - Dig Once
City of London
15 practical strategies for open, fairer, and better public procurement, within four sections covering core aspects of public procurement reform. This quickstart guide will help you get up and running with open contracting–from the big fixes to the quick fixes. You’ll learn key strategies, discover tools and resources, and be inspired by open contracting efforts from around the globe.
Government, Technology
Open Contracting Quickstart Guide
Open Contracting Partnership
Guidance on how to build, buy and supply accessible technology, making reference to EN 301 549 and WCAG 2.1.
United Kingdom | Government, Technology, IT and Communications (ICT)
UK Government: Guidance and Tools for Digital Accessibility
United Kingdom Government
Berent Daan, the Director of Research, Information and Statistics for the City of Amsterdam walks through Amsterdam's approach for their open data platform including key platform users, challenges the city encountered and technical aspects of the platform.
Netherlands | Government, Technology
Amsterdam's Open Data Platform
Gemeente
This is the first report by the World Economic Forum on the state of technology governance in cities. The report tracks the efforts of the G20 Global Smart Cities Alliance, which seeks to advance the responsible and ethical use of smart city technologies. The Alliance and its partners represent more than 200,000 cities and local governments, leading companies, start-ups, research institutions and civil society communities. The World Economic Forum acts as its secretariat.
Government, Technology
Governing Smart Cities: Policy Benchmarks for Ethical and Responsible Smart City Development
Innovation procurement can improve the economic recovery of the EU after the COVID-19 crisis with better public investment. It is a major tool to foster the transformation of our economy towards a green and digital economy. Adopted in the context of the Communication on “A renewed European Agenda for Research and Innovation – Europe’s chance to shape its technological leadership” and the input to the Leaders’ informal dinner in Sofia on 16 May 2018, this guidance is updated following the adoption of the European SMEs and Industrial Strategies1 and of the Recovery and Resilience Facility2 . It aims to support public buyers so that they can contribute better to the economic recovery, the twin green and digital transition and to the resilience of the EU. 
Government, Technology
European Commission – Guidance on Innovation Procurement
The purpose of the Procurement Strategy is to support the City in successful service provision and the implementation of the City Strategy. Procurements can be utilised more efficiently in coordinating the City’s operations and services by considering the key forces driving change in society with particular emphasis on the special needs of Helsinki and the entire City Group. In order to succeed, the strategic goals of procurements must be updated to support the City Strategy.The operating environment of Helsinki is changing rapidly and, consequently, so is the demand for public contracts. Sustainable development and responsibility, product and operational innovation, platform economy, digitalisation and the professional development of sellers and buyers in the market are key forces behind the change. The requirements related to changes in the City Group’s service structure and accessibility and data protection have a strong impact on the City’s operations. It is increasingly difficult to ensure the quality of services.The aforementioned phenomena affect public procurement. Both at the national and international level, there is increasing pressure on public contracts to promote the goals tied to these phenomena. The requirements of knowledge-based management and the fragmentation of long supply chains also have an impact on public procurement. The way of doing procurements is changing, and impact-based procurements and alliances, among others, are examples of the new concepts used in public procurement.
Government, Technology
Helsinki’s Innovation-Friendly Procurement Policy
Smart Belfast is based on the understanding that digital innovation has an increasingly dominant role to play in social, economic and environmental policy. Our ambition is to find ways to harness this innovation to better support Belfast’s transformation into a more productive and sustainable city that provides a rich quality of life for our citizens.The framework looks at how urban innovation can contribute to the city’s wider strategic ambitions; the supporting pillars that need to be in place to maximise the potential for urban innovation; the specific urban innovation initiatives being delivered by Belfast City Council’s City Innovation Office; and an overview of the Belfast Smart District.
Government, Technology
Belfast City Council – Smart Belfast Urban Innovation Framework
Public procurement is an important tool for providing public services to citizens and businesses. From an economic perspective, it contributes to an efficient and effective management of public resources (OECD, 2015).Beyond the economic aspect of achieving “value for money”, procurement has been increasingly used strategically – through deliberate choices of how to spend taxpayers’ money and provide public services -to achieve strategic policy objectives, such as mitigating climate change, supporting innovation or social inclusion.To achieve these strategic objectives, countries employ specific strategies, tools and mechanisms throughout the public procurement cycle. Measurement frameworks are essential to i) assess progress and achievements periodically and consistently and ii) identify any gaps in progress against objectives and targets. Such frameworks will enable governments, contracting authorities and other stakeholders to use the data to take action and/or to tailor specific strategies.The OECD Recommendation on Public Procurement highlights the need to drive performance improvements by evaluating the effectiveness of the public procurement system, from individual procurements to the system as a whole, at all levels of government, where feasible and appropriate (OECD, 2015). 
Government, Technology
OECD – Public Procurement Performance
This handbook provides guidance on the rules and policies that apply to the procurement activities of public bodies in Scotland and highlights some key legal obligations.Public bodies should regularly assess their procurement capability to continuously improve the procurement and commercial skills of their staff. People involved in awarding and managing contracts should have the right level of professional skills, knowledge, qualifications or experience. This means seeing learning and development as an investment and tailoring it to individual and organisational needs.  Doing so can increase the strategic impact of procurement spending decisions while keeping them legally compliant and delivering VfM.  This can be achieved through training courses, coaching, mentoring, peer-to-peer learning, job-shadowing and other forms of continuous professional development.
Government, Technology
Scotland’s Procurement Continuous Improvement Process
Governments across OECD countries are seeking to make public service delivery more efficient and cost-effective, largely because of budgetary constraints but also to respond to growing expectations from citizens. In exploring different policy options, they are finding that technical policy instruments, such as procurement contracting tools, can also be levers for change. This report looks at framework agreements in the procurement processes in Chile.The Government Programme of Chile for the period 2014-2018 defined an ambitious set of economic, political and social reforms, including measures to improve public service delivery. These measures involved changes to public procurement to make it more sustainable and efficient. Representing almost one-third of government expenditure, public procurement significantly impacts on the delivery of public services, either directly with the provision of infrastructure, healthcare services or educational facilities, for example, or indirectly by generating business opportunities for the private sector. Strategic public procurement, by streamlining and rationalising processes, supports public sector transformation and productivity growth and shapes the private sector’s contribution to public service delivery. It also allows government to evaluate policy efficiency in an area that has a direct economic impact.
Government, Technology
OECD – Public Procurement Accountability and Monitoring
With the public purse making a considerable outlay on procurement in the UK, we might expect a greater emphasis on ensuring value for money. But experts convened for a recent WBEF webinar pointed out that innovation has not until now been a priority.
Government, Technology
Royal Institution of Chartered Surveyors (RICS) – Why collaboration can promote innovation in public procurement
Public procurement must be efficient and legally certain, and make use of market competition. It must also promote innovative solutions and take environmental and social considerations into account. The procurement law framework must also help realise the internal market and facilitate the free movement of goods and services in the European Union. Opening purchases made by public authorities and public bodies to competition can mean better deals for the public sector and a more efficient use of public funds.
Government, Technology
Public procurement – How it works in Sweden
An example of an expert centre on innovative procurement. KEINO was a network-based Competence center for Sustainable and Innovative public procurement in Finland. The priorities of our activities in 2022–2023 were:procurement of new solutions,implementation of ecosystem agreements with cities andrefining lessons learned into practical tools and operating models for procurement units.The value of the Finnish public sector’s procurements is approximately EUR 47 billion annually, or on average 20% of the country’s GDP.The G20 Global Smart Cities Alliances does not endorse any organization.
Government, Technology
Finland’s KEINO Competence Centre for Sustainable and Innovative Procurement
Public procurement is a key pillar of strategic governance and service delivery for governments. Due to the volume of spending, governments have a fundamental responsibility to carry out public procurement efficiently and with high standards of conduct to ensure high quality of public service delivery and safeguard the public interest.As public procurement accounts for a substantial portion of the taxpayers’ money (approximately 12% of GDP and 29% of government expenditure in OECD member countries), governments are expected to carry it out efficiently and with high standards of conduct in order to ensure high quality of service delivery and safeguard the public interest.
Government, Technology
The OECD Public Procurement Principles
Amsterdam is committed to ensuring all residents and visitors, including people with disabilities and older persons, have equal access to our city.As the City of Amsterdam continues its trajectory into the digital age, it's crucial we ensure technology is human-centered and benefits all residents. This means placing inclusive innovation at the core of our work at Amsterdam For All and across all the programs of my department.Our partnerships with World Enabled, Cliëntenbelang Amsterdam, and other stakeholders have been a strategic step towards this commitment. Together, we've crafted the Amsterdam for All Initiative. We realized there was still a significant gap in how various stakeholders understood AI and how to apply it to advancing inclusion and accessibility. This AI Playbook on Inclusive and Accessible Cities aims to provide a clear roadmap for Amsterdam and cities worldwide to harness technology's full potential for everyone.Why this playbook? All citizens, regardless of age or ability, deserve to participate in all aspects of life with equal access to city services, information, and technology solutions. AI, when properly deployed, can help facilitate that. This guide isn't just theoretical; it's a practical toolkit to bridge the digital divide that still exists in many urban spaces.I am excited to offer the AI Playbook as an essential guide for any city aiming for comprehensive physical and digital inclusivity. It's time for action and this playbook offers the steps to achieve it.
Government, Technology
City of Amsterdam – Inclusive Stakeholder Engagement in Procurement

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